Privacy policy
Privacy Policy
At Harow, we value your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with Australian privacy laws.
1. Information We Collect
We may collect the following types of personal information when you visit our website or engage with our services:
- Personal Identification Information: This includes your name, email address, phone number, and other contact details when you fill out forms, sign up for newsletters, or interact with our services.
- Non-Personal Identification Information: This includes data such as your IP address, browser type, and usage data, which helps us improve the functionality and content of our website.
2. How We Use Your Information
The personal data we collect may be used for the following purposes:
- To provide and improve our website and services
- To communicate with you regarding your inquiries or services
- To send periodic emails related to services, updates, and promotions (if you've opted in for email marketing)
- To enhance customer service and respond to your needs and requests
- To analyse website usage for optimisation
3. Cookies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device when you visit our website. These cookies help us recognise your preferences and track website traffic to improve functionality.
You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of some parts of the website.
4. Data Security
We take the protection of your personal information seriously and implement appropriate technical and organisational measures to secure your data. However, please note that no method of transmission over the Internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.
5. Third-Party Services
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website and delivering services to you. These third parties are required to keep your information confidential and are prohibited from using it for any other purpose.
We may also share information with legal authorities if required by law or in the event of a security breach.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we update or correct your personal data if it is inaccurate.
- Erasure: You can request that we delete your personal data, subject to certain legal obligations.
- Objection: You have the right to object to our processing of your personal data in certain circumstances.
- Opt-Out: If you have subscribed to our newsletter or marketing communications, you can unsubscribe at any time by clicking the unsubscribe link in any email we send or by contacting us directly.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:
Harow
Email: info@harow.com.au
Website: www.harow.com.au
By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Harow with your personal data.